HelpGov Ltd
Helping the public sector and its partners improve their performance
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Improving
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Improving

Improvement in public sector organisations doesn’t just happen.  HelpGov Ltd believes it has to be planned and consistent.  We can help you implement systematic improvement from the organisation-wide to the single project.


  

 
Continuous improvement
Underlying all our work in continuous improvement is the virtuous circle of the Plan-Do-Check-Act improvement cycle:
 
 
  

 

HelpGov Ltd can help you use the Plan-Do-Check-Act cycle to drive improvement across your organisation in a number of different ways.  These include kaizen (also known as systems thinking or lean thinking), the EFQM (European Foundation for Quality Management) model, rapid improvement events (RIEs or kaizen blitz) and other lean processes like 5S (Sort, Straighten, Shine, Standardise, and Sustain).

 

We can also advise on leadership behaviours essential for successful continuous improvement.

 

 

 
Performance management 

HelpGov Ltd believes performance is the answer to the simple question How are we doing?  Public agencies are also under pressure to answer a second question – How does it all fit together?, the so-called “golden thread”.  HelpGov Ltd can help you manage performance from the design of individual service performance indicators through to the big picture of how it all fits together so that you are truly in command of your own performance.

 


 
Best value

Best value presses hard on an increasing range of public authorities with very public judgements made about their progress, good or bad.  HelpGov Ltd can help you review your preparedness for a best value audit or support preparation for the audit itself ensuring that you receive an excellent result.

  

 
Political scrutiny

Political scrutiny is HelpGov Ltd’s specialist offering for councils designing or implementing scrutiny committees or panels.  We can provide support from the design of whole scrutiny systems to expert input on individual investigations, ensuring that councils’ scrutiny function is effective and efficient and supports both accountability and improvement.